Is your workforce happy with the way you handle employee issues??
I feel pity but you better know the answer..! Why does this happen?
Despite of continuous efforts from the HR departments to resolve employee issues at the earliest without any discrepancy, employees tend to be unsatisfied with the way they are being handled.
An HR professional needs to give calculated responses in order to resolve the issues with a ‘win-win’ situation. You need to respond rightly as well as diplomatically all the time in an effort to handle employee grievances satisfactorily.
But, no matter how transparently you try to resolve these matters, you will always be targeted for not processing the complaint seriously. Employees are ‘handle with care’ components of your organization and in any case, they must be heard and treated specially. If your workforce believes that they have no importance in their employer’s eyes, then be prepared to get a de-motivated and less productive workforce..!!
How about giving them a complaint filing system that will not only forward their complaints, but will also empower them to view the processing and interrupt or re-forward it in case they are not satisfied with the way it is processed??
However, there are a number of HR software that offer this feature, but not all of them are as effective as offered by TeamWise. TeamWise Complaint Center is an exquisitely designed feature that is aimed at resolving employee complaints with complete transparency and with 100% satisfaction!