Beat ‘The Peter Principle’ & Pick The Best!

How do people get selected for promotion in your organization?

Are they judged according to the new position’s requirement or do their past performances in previous roles play the major role?

If you agree to the latter, then your organization might be a victim of ‘The Peter’s Principle’

The Peter Principle, formulated by Dr. Laurence J. Peter and Raymond Hull in their book The Peter Principle, conveys that employees, in a hierarchy, sooner or later gets promoted to higher positions which they are probably not capable to handle.

This simply means people keep on getting promoted until they reach a certain level of incompetence. However, people do need some hierarchical uplift to stay motivated, yet this promotion cannot always be vertical and what today’s workforce looks for is a more expanded and wider self-development along with career growth.

Then how companies can put the principle aside? Have a look at some tips:

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1) Give Promotion Accompanied with Proper Training Session:

A person who is being promoted to a senior position is almost entirely new to that position and will take time in understanding new roles and responsibilities. Best way is to have the person shadow the current position holder for few days, say a month before the effective date, so that he/she can have a complete idea of the position’s roles and responsibilities. Another way is to have them attend formal training sessions.

2) Reward Employees Based on Their Performance & Efforts:

It is not always necessary to promote employees with a change in their designation. Sometimes, without any drastic change in their responsibilities, you can reward them for their hard work by offerings some free trip, a big gift or a salary hike. Providing them more responsibilities within their roles, like giving a chance to lead an important project, can act as a great morale booster and will also help in avoiding departmental stagnation.

3) Take a 360 View of the Employee’s Performance:

Employers often become myopic when considering an employee for promotion. Giving consideration only to his/her recent accomplishments or former track record is not just enough to take the final decision. These aspects don’t guarantee their success in the future. Take decisions based on the individual’s expertise and assess him/her on decision making capabilities and technical proficiency. This will help you decide what type of role that candidate will fit in!

4) Talk About the Employees’ Expectations and Career Aspirations:

Talking to employees about their career expectations and interests about holding a higher position, will help in analyzing where they would like to see themselves and whether they are satisfied with their current role or not. In this way they won’t be compelled to do something that they are not comfortable about.

Promotion is a kind of positive strengthening for the employee being promoted. It helps them analyze that they are performing well and their hard work is properly recognized and rewarded accordingly. But, the promotion process must not be taken lightly as the consequences can be hazardous for the entire organization with unwilling candidates on top positions. These tips, when applied successfully, will definitely help in combating ‘The Peter Principle’ and its after effects. Moreover, having a Performance Management System integrated in the organization will provide data to analyze each individual’s performance in a much better way and on a regular basis.

As millennials continue to enter the workforce at a rapid pace, employers need to transform old traditional methods and create an environment best suited for this generation. The Gen Y employees don’t just settle for a promotion, they need proper scope and advancement in their career and value only what interests them. This provides a perfect chance for the employers to get rid of The Peter Principle and develop new and engaging principles of their own.

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How Can Job Hopping Affect One’s Career?

“It looks bad on your resume”

“It shows that you lack the sense of commitment.”

Have you ever heard these comments when someone reads your resume or an HR pro saying this during an interview?

These days, job hopping is a practical way of life. Gone is the idea of spending entire professional life at one company and ultimately retire with a gold-plated watch and a pension plan. If you talk to the Baby Boomer generation or older people, it’s not a surprising fact that they have worked for maximum 2-3 organizations in their lives. On the other hand, present generation employees, if we talk about those between 25-40 years age bracket, might have already switched 3-4 jobs.

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In the present era, employees are more focused on finding their dream job which makes them fail to realize that such frequent job switching might jeopardize their entire career. Employees today are so much impatient that they don’t give their present jobs a chance to gain necessary skills and required maturity to succeed in their career. They don’t even realize that the next time they’ll face an interview, what questions might be red-flagging into their interviewer’s mind?

  • You’re potentially a bad investment.
  • You’re restless and will not stay for long.
  • You’re unfulfilled no matter how much ever is given to you.
  • You’re not focused on the long-term goals.

Frequent job hopping might hurt your career growth drastically. According to the Office for National Statistics (ONS), employees who stayed in the same job role in 2014, earn way more than those who left the job for a better opportunity.

Frequent job hopping-TeamWise

But, what makes an employee to switch jobs?

Professionals have a long list of reasons for departing from a company; including corporate downsizing, insufficient career growth, unfair employee treatment, desire to get advanced degree, more money or completely switch to a different field.

Here, organizations too need to take important measures so that employees don’t feel deprived of growth. Companies can retain their employees for a sufficiently longer time by supporting their value systems, providing them meaningful work, becoming more social and understanding the generation differences. All this can be done by properly managing each employee’s performance through a Performance and Talent Management System.

Employees want to have an assurance of long-time career which only the organization can provide by giving a diverse career path to its employees.

The Astounding Cost Of Making Wrong Hiring And How To Avoid One?

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“If you don’t have time to do it right in one attempt, how will you have time to do it again?”

Although your organization might be a growing one and you are in a great rush of filling positions; the process of hiring an employee shouldn’t be rushed in any way. Split second decisions might lead you to hiring a wrong employee for the job that can eventually end up costing you a significant amount of money. Moreover, your good employees may have to work harder in order to compensate for that single bad hire; this can lead to the risk of losing a good employee too.

The actual cost of hiring a wrong employee varies widely, ranging from one third of the employee’s salary to more than a million dollars, depending upon the position. There are some costs that cannot be measured, like the cost of negative interaction with clients or a sudden drop in team’s morale and thereby productivity. Bearing such a heavy loss just because of a wrong hiring cannot be afforded.

TeamWise-The Astounding Cost Of A Bad Hire And How To Avoid One_ReviewedWhy Do Companies End Up Making Wrong Hiring?

The major reason for ending up hiring a wrong candidate is the urgency to fill open positions. In this course, the employers fail to perform adequate research on the new recruit, his / her skills and the past experience. Sometimes, the cause could be failure in doing proper reference checks. Basically, sometimes recruiters miss out important stages of the process and therefore end up paying heavily for that mistake.

Bad hire incur some direct and indirect costs.

Direct costs include exit interviews, overtime pay for employees who perform the duties of the employee who is leaving, hiring a temporary employee from a staffing agency, cost included in advertising and searching for the new employee and investing time and money in on-the-job training.

Indirect costs include reduced productivity as the departing employee spends most of his/her last days performing poorly or completing exit interviews, work quality reduces as the new employee takes time in learning the job responsibilities and you might lose significant clients as a result of customer service gaps.

What Can Help To Avoid The Costs?

Performing effective interviews can significantly avoid the chances of a bad hire. It is also important to know that an effective resume doesn’t mean that the candidate is efficient. Professional resume writers can make anyone look good; so it is better to conduct the interview process cautiously and most importantly, verifying the past employer references.

  • Conduct 10-15 minute phone interviews while screening the candidates
  • Prepare a checklist of specific questions crucial to the position
  • Pay attention to the answers and the candidate’s body language while answering
  • Rephrase the questions if the answers you receive are insufficient or vague
  • Don’t forget to take notes during the interview process

For the assurance of performing the hiring process effectively, a Recruitment Management System can come handy. It caters HR with a complete end-to-end hiring cycle, right from requesting open positions to finalizing the appointed candidate. With a system like this, maintaining candidate’s data and other crucial information like the candidate’s status, etc. will definitely be extremely simple. Every minute detail will be in front of you that will be helpful in making right decisions for your business as well as workplace culture.

 

How to Tamper-Down the Toxic Employees’ Negativity?

An old adage states People are hired for their talents and fired for their behavior“.

To be sure that a noxious worker does not make your workplace culture sick, preventive measures are a must to take. Toxic employees like a cloud of noxious gas, can poison your work environment thereby affecting your staff. So, what is the best way to avoid hiring one like this?

Putting a little extra care and effort in the hiring process can prove to be a great time saver and help in reducing the hassles caused by the wrong employee down the line. But what an employer should do if a potentially hazardous resource has developed in the organization or was flourishing from a long time?

Know-How of Identifying and Dealing With Obnoxious Employees

What If The Employee Is Already There?

Sometimes, even after putting all the measures in avoiding the bad hire, companies end up with one or more employees of negative temperament. Now what?

Most experts agree that the first step should be a swift confrontation with the problem or the problematic employee, before trouble arises. Have a discussion with the employee to understand the problem and try to tackle it as soon as possible for minimum damage done to the organization.

By exhibiting some behavior patterns, people often fail at work and become hostile towards the organization.

Following are some characteristics of TOB (Toxic Organizational Behavior):

  • Aggressiveness: Diverting resources from productive work environment into fight or any other defensive operations.
  • Lack of Credibility: Credibility lacks and mistrust arises when people don’t do as per their commitment.
  • Egotism: Developing a culture of give-and take compromises to satisfy one’s own self-centered nature.
  • Disorganization: With the lack of personal organization, organizational requirement like focus, discipline and structure are hard to meet.
  • Passivity: An employees’ behavior that is completely opposite to taking initiatives for maximum performance.
  • Resistant to change: Rigidity and change resistance can guarantee failure in this ever-changing world which requires continuous adaptation.

Employee behavior is not generally included in the individual’s performance measurement, thus organizations often end up with toxic employees. Moreover, a hostile employee might indulge in indirect costs for an organization and can become a potential financial burden. Thus, the toxicity should better be avoided in the first place or diluted to minimize the damages.

Culling Out The Toxic Employee In Hiring Stage

Avoiding a bad hire seems to be easy to say rather than practically done. Checking references might help in this context and should be performed, even if it is time consuming. It helps in predicting the candidate’s behavior in different situations given. Along with this, to sense how an employee will function at work, behavior based questions can be asked.

These simple but effective interview tips might help you to uncover major problems early in the process.

  1. Ask potentially toxic questions like asking for five things that the candidate liked least about the current or last company he or she worked with.
  2. Have a team rather than an individual to sniff out the toxic employee while interview.
  3. Enquire how good the candidate is at handling difficult situations.
  4. Make sure that the references given by the candidate are actually reached.
  5. Look for “we” rather than “I”. Identify whether the candidate includes his / her team in the accomplishments achieved or all the words that come out are self-centered.
  6. Watch for any previous complaints and decide accordingly; remember history repeats itself.

Asking negative questions might force the candidate to give more authentic replies.

Determining whom to hire and whom to avoid isn’t that easy as it might look. So, implying these tips might help in reducing the threat of having a toxic Employee On-Board and minimize your chances of hiring negative workforce before things go out of hand.

What Lord Shiva Teaches HR Professionals This Maha Shivratri: Stay Unbiased!!

In my previous post on Lord Shiva, Lord Shiva Personifying the “Ideal” Entrepreneur!!”, I portrayed the different forms of God of Gods, Mahavdev such as Rudra, Shipra Prasadi and others into different entrepreneurial roles. But, apart from just these traits, the deity has innumerable skills and capabilities that make him the complete institution in himself.

Lord Shiva, one of the three superpowers has a lesson for every individual through his great legends. Mythical studies have clearly proved that he was an impeccable character and always chose to stay away from the “materialistic” world.

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While, he is the “Bholenath” and has so much to learn from, yet one of his skills of being detached from materialism gives a great learning to the Human Resource professionals across all industries.

Everybody knows that Lord Shiva is the only God who is equally worshipped by Devas and Rakshas. Now, with a corporate perspective, every organization comprises of different performance categories of employees and these include top performers, average performers, below average performers and the poor performers.

Here, just like Lord Shiva didn’t bothered about the nature of the worshipper and admired his/her true dedication towards the God, similarly, HR person must also keep self unbiased and treat every employee equally. There can be many reasons or limitation at individual level that contributes in his/her performance, but HR should be the same for every employee. At the appraisal time, you must focus on every employee’s intention and efforts instead of the outcomes. Yes, outcomes are important, but other aspects do matter equally!

Thus, you must not make underperformers feel low or un-catered as compared to the top-performers. This will help you establish a balanced approach towards managing your human capital as well as keeping all employees satisfied and happy!

Take care of Your Employees and Keep Learning From Lord Shiva at different phases of your organizational convoy.

Happy Maha Shivratri!!! 

Prateek-Sharma-TeamWise                                                                        

Is Your HRMS Capable of Clearing “The Stress Test”?

Businesses have started realizing that hunting for the right talent is just like a never ending war. The only powerful asset that a company can win with is the human capital! Thus, organizations must strive to attract the talent as much as they can. To win the war for talent, you need your key and that can be your HRMS system.

Sounds Strange? But that’s true! A talented workforce always prefers the right tools and technologies that give them easy flow of routine processes so that they can concentrate on work instead of making rounds of HR cabin!

However, you can get ample of options available in the tech market, but how would you determine which one to pick??

THE STRESS TEST!!!

Stress-Test-TeamWiseWell, it is important to test your HRMS considering the dynamic business conditions, when employees frequently switch their jobs or get promoted or transferred. Thus, for every situation your system must be ready.

Here are a few quick test features:

Situation #1

Employee gets promoted, increment or quick transfers: Is the system capable of handling such changes for employee, ensuring that all ESI, Professional Tax, PF, Income Tax, etc. related calculations are correctly done.

Situation #2

Company’s in-built System Works In Conventional Fashion: Is the product efficient enough to get integrated with company’s in-built system and work across all HR areas.

Situation #3

Office with Multiple Locations: If an organization has offices at different locations and there are considerable new entrants, promotions, transfers, absences, then your system must be capable enough to upload the transactions and process leave balances and payrolls precisely, either through a centralized location or in a decentralized manner.

Situation #4

Employee Self-Service: Is the system capable to handle simultaneous data uploads or requests sent by multiple employees at the same time. Employees also need the latest updates in terms of their salary break down or any upcoming event such as birthdays, anniversaries or new joinees.

Situation #5

Change Accommodation Possibility: Incase, an organization has a unique process and needs the HRMS system to accommodate the process along with the other HR & Payroll process, is the HRMS capable of doing so within feasible time and costs?

However, there are many conditions on which you can test your system, but these 5 remain the critical ones or the must haves for an effective HRMS. Thus, if the system clears this test, then surely it can be your key to win over the most demanded talent.

TeamWise clears the Stress test with Flying Colors!!! Have a Quick look at the tool:

TeamWise-Recruiting Management

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